Privacy Notice

Helice Transformación Digital, S.A.S.

In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties, it is reported that Helice Transformación Digital, S.A.S. (hereinafter “the Company”), with address at Comercio 86, Col. Escandón, Miguel Hidalgo, CDMX, 11800, and RFC HTD220303192, is responsible for the processing, use and protection of your personal data.

What personal data do we collect?

Through our contact forms, social media, email, or phone calls, we may collect the following data:

• Full name
• Phone number
• Email address
• Company or institution to which you belong
• Service of interest

This data is obtained directly when you voluntarily provide it to establish commercial or informational contact.

For what purposes do we use your data?

The personal data collected is used for the following purposes:

• Follow up on requests for information about our services
• Establish communication via telephone, email, or other digital means
• Address questions, quotes, or commercial requests
• Generate personalized commercial proposals
• Provide personalized service
• For internal statistical purposes (without identifying the user)

Do we share your information with third parties?

We do not share your personal data with third parties, except when required by a competent authority or in compliance with a legal obligation.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

You have the right to access, rectify, erase, or object to the processing of your personal data. To exercise these rights, you can send a request to the following email address: alejandro.lozano@helice.agency

Your request must contain at least:

• Full name of the owner
• Clear description of the right you wish to exercise
• Method of communication (email or phone number)

Security and confidentiality

The Company has the necessary technical, administrative, and physical measures in place to protect your personal information from damage, loss, alteration, destruction, or unauthorized use, access, or processing.

Use of cookies

If you operate a website, it may use cookies or other similar technologies to enhance your experience. You can disable these in your browser if you wish.

Changes to the privacy notice

We reserve the right to modify this Privacy Notice at any time. Updates will be made available through our contact channels.